Frequently Asked Questions

What Inspired you to start your business?

What started as a design project in the CEO's own backyard has now become a professional company. Matthew wanted to provide a beautiful outdoor living space for people in their own backyard. He wanted to bring the outdoors closer to home for people and create a place for them to relax and enjoy nature.

What Services Do Texas Premier Oasis Provide?

We provide a variety of services to help people create their own backyard oasis. We can design and build custom backyards, decks, patios, pergolas, and more. We also offer pool maintenance services.

What Are your Most Popular Services?

Our most popular services are custom backyard design and construction, deck and patio design, and pergola design and construction.

What Are Your Favorite Projects?

Our favorite projects are the ones where we get to be creative and really transform a backyard into a beautiful and relaxing space.

Do You Offer Financing?

Yes, we offer several financing options to qualified applicants.

What Is Your Warranty?

We offer a 1-year warranty on all of our workmanship.

What Forms of Payment Do You Accept?

We accept Cash, Credit Cards, Debit Cards, Apple Pay, Google Pay and ACH Payments.

Where you based?

We are based in Forney, Tx.

What Are Your Office Hours?

Our office hours are Monday-Friday, 8:00am-5:00pm. We are also available by appointment.

What Is Your Process For Designing A Custom Backyard Oasis?

The first step is to schedule a free consultation. During the consultation, we will discuss your vision for your backyard oasis and take measurements of your space. We will then create a custom design based on your specific needs and wants. Once the design is finalized, we will provide you with a detailed estimate of the project. Once you approve the estimate, we will schedule a time to begin construction. Depending on the size and complexity of the project, construction typically takes 2-4 weeks.

What Are Your Qualifications?

We are a team of experienced professionals who are passionate about creating beautiful outdoor spaces. We are licensed and insured, and all of our work is guaranteed.

Is Your Company Licensed And Insured?

Yes, we are licensed by the state of Texas and we carry $1,000,000 full insurance coverage.

What If I Need to Cancel or Reschedule My Appointment?

We understand that life happens and sometimes appointments need to be rescheduled. We kindly ask that you provide us with at least 24 hours notice if you need to cancel or reschedule your appointment.

Do You Offer Any Discounts or Promotions?

We occasionally offer discounts and promotions. Please inquire about current offers when scheduling your appointment.

Are Your Services Guaranteed?

We take pride in our work and stand behind our services. If you are not satisfied with our work, please contact us so we can make it right.

How Will My Payment Information Be Stored?

Your payment information is stored in our secure database and is only used to process payments and orders. We do not store payment information on our servers.

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